Position: Customer Care Officers (CCO)
Job Description
- Attend to customers enquires promptly and efficiently
- Issue banker’s signature confirmation and reference letter as required
- Refer customers request beyond his/her limit to appropriate authority
- Process internet banking services and e-product request
- HND Graduate only (Minimum Lower Credit)
- Age: Not more than 28 years
- Experience in the banking industry will be an added advantage
Skills Required
- Good customer service skills
- Good reading and listening skills
- Good dress sense
- Excellent Interpersonal Skills
- Good relations skills
- Good problem solving skills
- Good documentation and record keeping
Job Description
- Create awareness for the banks financial products
- Document and maintain all records of sales activities and provide updates as per requirement
- Manage various documents for all sources effectively
- Perform other duties as assigned by the Business Service Manager
- Administer and ensure compliance to all sale objectives
- Manage the sales of the bank’s products in a professional manner
- Monitor all customer queries and ensure timely response to all issues
Skills Required
- Good communication skills
- Good quantitative and computer skills
- Good problem solving skills
- Critical reasoning ability
- Good relations & interpersonal skills
- Negotiation skills
Educational Qualification
- HND and University Graduates only
- Age Not more than 32 years
- Experience in the banking industry will be an added advantage
How to Apply:
Interested candidates should apply in person to Whyte Cleon Limited, 1st Floor GNI Building, 28 Afolabi Aina Street, off Awolowo way, Ikeja, Lagos Tel: 01 7406 122 www.whytecleon.com
Application Closes on 25th June 2013.
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