Retail Operations Manager

in a firm in Lagos Full-time

Industry Retail / Wholesales
Specialization Customer Service,
Minimum Qualification Degree
Required Experience 5 - 7 years
Application Deadline 2013-05-17

We are a leading literature importation, distribution and marketing organization. We seek dynmaic, talented, resourceful and self-driven individuals to join our team as Head of Retail operations.

 

Responsibilities:

• Create an enjoyable customer experience which exceeds customary standards and service level
• Maintain accurate customer data-base information
• Managing and motivating a team to increase sales and ensure efficiency
• Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives
• Keep abreast of competitor activity and recommend any necessary tactical action
• Organizing special promotions, displays and events
• Identify and implement improved service practices and procedures
• Liaise with other members of Sales Team to actively promote sales opportunities, exchange information and increase professionalism

Qualifications and Requirements:

• Minimum of Bsc 
• Should have 5-7 Yrs of Experience in handling Retail Operations
• Should have handled Multi Store Operations Profile.
• Multi Store Operations Experience is Mandatory for this role.

To apply, send your email to cb91@jbng.me.